Manage Shopify and eBay Orders From One Inbox
Selling on multiple channels means orders, messages and stock scattered across tabs. Here is how Ottili ONE pulls Shopify, eBay and Kleinanzeigen into one unified operations inbox.
If you sell on more than one channel, you already know the tax it puts on your day: a Shopify tab, an eBay tab, marketplace messages in three different places, and a spreadsheet trying to keep stock honest across all of them. Every order is a small context switch, and every context switch is a chance to miss something.
Ottili ONE takes a different starting point: your channels are inputs, not destinations. Orders, customers and messages flow into one workspace where you actually run the business.
One inbox for every channel
Shopify orders, eBay orders and Kleinanzeigen enquiries land in the same Ottili HQ inbox. Each one carries its channel, its customer and its history with it — so you are not rebuilding context every time you switch tabs. The customer who messaged you on eBay last week is the same customer record when they order on Shopify today.
Stock and status that stay in sync
Because orders share one data model, inventory is counted once, not per channel. When an item sells on eBay, the same product record updates everywhere — no end-of-day reconciliation, no overselling because two tabs disagreed.
Let AI prepare the busywork
Ottili AI works inside this context. It can draft replies to marketplace messages, summarize a customer before you call them, and flag orders that need attention — then hand them to you. Nothing customer-facing goes out without your approval; the AI prepares, you decide.
Automate the repetitive parts with Flows
The steps you repeat for every order — tag it, create a shipping task, send a confirmation, follow up — become a Flow you describe once. Triggers fire when an order arrives, conditions route the edge cases, and approval gates keep you in control of anything that matters.
Start where the pain is
You do not have to migrate anything. Connect the channels you already sell on, bring their orders into one inbox, and automate the parts that waste the most time first. Ottili ONE is in early access — the core workspace is live, and the channels we run our own business on (Shopify, eBay, Kleinanzeigen) are first in line.