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A structured entry point to Ottili ONE — from getting started to APIs, administration and releases.
Documentation tracks the Ottili ONE website package version.
Getting Started
Get started quickly
Platform Concepts
Understand the platform
Products
Explore by product
Available
Ottili Coder
Developer workflows, missions, agents, runs, Git, deployments and plugins.
23 articles
Available
LD3
Content automation: sources, topics, verification, facts, packages, reviews and publishing.
19 articles
Partial
Ottili AI
The AI assistant and automation surface: missions, approvals, tools and memory.
1 article
Coming soon
Ottili HQ
The AI-powered ERP/CRM for leads, deals, quotes, orders, invoices and payments.
Partial
Ottili Cloud
Accounts, projects, regions, compute, storage, networking, security, billing, APIs, quotas, support and status for your Ottili workloads.
22 articles
Reference
APIs & integrations
Available
APIs
The public developer contract: authentication, models, credits, rate limits and errors.
10 articles
Available
Developer API
Authenticate and manage Ottili ONE Developer API keys: account requirements, headers, scopes, rotation, revocation and errors.
1 article
Available
Integrations
Connect Shopify, eBay, Stripe, Gmail and more, and sync data across your stack.
2 articles
Operations
Administration, security & operations
Available
Administration
Accounts, company and team setup, roles, permissions and module management.
5 articles
Partial
Security
Account protection, tenant isolation, audit logs and secure workflows.
2 articles
Available
Setup & Installation
System requirements and step-by-step install and setup for Ottili ONE.
2 articles
Available
Troubleshooting
Fix common issues across Coder and LD3 with guided diagnostics.
2 articles
Available
Billing
Plans, Free Forever, company wallets, AI credits, usage, hard caps, recharge, invoices, upgrades, downgrades and cancellations.
5 articles
Available
Release Information
Changelog, version history and what changed in each Ottili ONE release.
Full index
Every documentation page
164 pages, grouped by area.
Getting started18
- Getting Started with Ottili ONEComplete onboarding guide: set up your account, configure your company, navigate the dashboard, enable modules, adjust settings, use Business Hub, work with AI, and get support.10 min|beginner
- Onboarding ChecklistStep-by-step checklist for setting up your Ottili ONE workspace: company profile, user profile, plan selection, modules, AI settings, connections, team invites, and workspace configuration.8 min|beginner
- What is Ottili ONE?A quick orientation: what Ottili ONE is, the problem it solves, and how the core pieces fit together.5 min|beginner
- Choose an Ottili productA decision guide for new companies: which Ottili product fits your needs, and how live, beta, early-access and planned availability differ.7 min|beginner
- Connect an integrationBring the tools you already use into Ottili ONE so your data lives in one place.4 min|beginner
- Build your first FlowTurn a repetitive process into a reliable automation with triggers, conditions, actions and approval gates.6 min|intermediate
- Create an Ottili accountStep by step: create your Ottili account, verify your email, complete your profile, and create or join a company — with verified routes and statuses.6 min|beginner
- Verify your emailHow to confirm your email address in Ottili ONE: verification email, the link's 24-hour expiry, resending it, troubleshooting, and what verification unlocks.5 min|beginner
- Create your first companyHow to create your first Ottili ONE company during onboarding: set company name, industry, time zone, currency and logo, and understand the company context.6 min|beginner
- Account and LoginComplete guide to account creation, login methods, OAuth, sessions, password resets, email verification, passkeys, logout, account recovery, and common errors.10 min|beginner
- Company and TeamHow to create your company, manage your profile, invite members, assign roles and permissions, switch between companies, remove members, and understand tenant boundaries.9 min|beginner
- Invite a team memberHow to invite colleagues to your Ottili ONE company, assign the right role, and manage the invitation acceptance flow.4 min|beginner
- Navigate the Ottili ConsoleHow to use the Ottili Console as your central control surface: find and manage account, company, team, products, billing, credits, usage, API keys, security and settings.7 min|beginner
- Understand feature-status labelsWhat the Live, Beta, Private Beta, In Development, Planned and Concept status labels mean and where you see them across Ottili ONE.6 min|beginner
- Configure notificationsSet up the Ottili Notification Center, choose channels and digest frequency, and stay informed about important events across your company.6 min|beginner
- Troubleshoot first-login problemsTargeted fixes for your first sign-in to Ottili ONE: verification email, wrong company, login loops, OAuth, account lockout, passkeys/MFA, and when to contact support.7 min|beginner
- Understand plans and creditsHow Ottili ONE ties plans and credits (AI credits, company wallet) together — what Free Forever is, which plans exist, and where you manage billing and credits.7 min|beginner
- Find help and contact supportEvery way to get help in Ottili ONE: documentation, the status page, the Support Center with Support AI, and reaching the team directly.5 min|beginner
Platform concepts7
- Workspace and modulesHow the core workspace and optional modules fit together and share context.4 min|beginner
- The approval queueHow approval-first AI keeps a human in control of every irreversible action.5 min|beginner
- Roles and permissionsControl who can see and do what — and what the AI is allowed to touch.5 min|intermediate
- Audit and accountabilityHow Ottili ONE records what happens — append-only audit logs, cross-service coverage, and who can see them.4 min|intermediate
- Platform layer and product layerHow the stable platform layer (identity, Unified API, shared company context, Core capabilities and engines) underpins the product layer (Ottili HQ, Ottili AI, Flows, LD3, Coder, Cloud and the Module Store).6 min|beginner
- Business Hub OverviewComplete guide to Business Hub: CRM/ERP basics, customers, leads, deals, orders, invoices, payments, inventory and tasks.12 min|beginner
- Business Hub Customer GuideComplete guide to managing customers, contacts, notes, timeline, tasks and follow-ups in Business Hub.10 min|beginner
Ottili Coder23
- Ottili CoderOttili Coder is the chat-first software-automation product for Ottili ONE — plain-language missions become task queues, agents, validation, automated Git, and deployments, authenticated through Ottili.7 min|intermediate
- Installing Ottili CoderHow to install the Ottili Coder CLI and desktop app, and verify your environment before the first run.5 min|beginner
- Installing the Ottili Coder CLIHow to install and authenticate the Ottili Coder CLI (the coder command group of the unified ottili CLI) and verify your environment before the first run.5 min|beginner
- Coder projectsWhat a Coder project is, how it scopes context, and how repo, docs, and constraints are assembled for a run.5 min|beginner
- Coder missionsHow a plain-language objective becomes a durable, reviewable run record in Ottili Coder.5 min|beginner
- Create a task or missionHow to create a mission in Ottili Coder from plain language – through the UI (New Build → Chat Intake) or the CLI – and how Coder turns it into a reviewable task queue.7 min|beginner
- Ask Plan Build Fix Review modesThe Ask, Plan, Build, Fix and Review modes in Ottili Coder – what each mode is allowed to do, when to use it, and how it differs from the additional Stabilize, Deploy and Full Run modes.7 min|intermediate
- Requirement clarification chatHow Ottili Coder turns a plain-language request into a scoped, plan-ready mission through a focused clarification chat.6 min|beginner
- Connect a repositoryHow to connect an existing Git repository to Ottili Coder – locally, via GitHub/GitLab/Bitbucket or self-hosted, with company context and maturity status.6 min|beginner
- Plan review and task queueHow Ottili Coder turns your mission into a reviewable technical plan and an ordered task queue – and how you approve the plan before the first build.8 min|intermediate
- Coder task queuesHow Ottili Coder expands a mission into a reviewable queue of recon, decomposition, and risk tasks.6 min|intermediate
- Installing the Ottili Coder Desktop appHow to download and install the native Ottili Coder desktop app for Windows, macOS and Linux, and sign in with Ottili.6 min|beginner
- Coder agentsHow Ottili Coder fans work out across specialized agent roles and keeps ownership visible.6 min|intermediate
- Local, cloud, and hybrid executionWhere Ottili Coder executes work, what each runner is for, and their current maturity — local available, cloud and hybrid in beta.7 min|intermediate
- Coder and GitHow Ottili Coder works inside your Git workflow with branches, commits, and pull requests.5 min|intermediate
- Coder validationThe validation gates Ottili Coder runs on every task — type checks, tests, and security checks.6 min|intermediate
- Coder approvalsHow approval gates hold risky or external steps in Ottili Coder and keep humans in the loop.6 min|intermediate
- Deployments with Ottili CoderHow Ottili Coder ships validated run results today (repository-first) and why direct cloud deployment is currently planned, not yet available.6 min|intermediate
- Coder pluginsHow plugins extend Ottili Coder with custom tools and commands, and how they are reviewed.6 min|advanced
- Coder modelsHow Ottili Coder routes tasks to models by role and task, and how model selection works.6 min|advanced
- Coder doctor and troubleshootingHow to diagnose Ottili Coder with the Coder doctor and fix common problems with runs, validation, cloud runs, Git, Desktop and company context – using the real platform CLI commands.9 min|intermediate
- Coder securityHow Ottili Coder handles identity, secrets, approvals, tenant isolation, and the audit trail.7 min|advanced
- Playwright integration in Ottili CoderHow Ottili Coder drives a real browser engine (Playwright) to verify UIs, capture screenshots and run flows – including credits, approvals and observability.8 min|advanced
Ottili LD319
- LD3 Content AutomationLD3 is the content automation module for Ottili ONE — sources, topic detection, fact extraction, generation, media planning, review, and auditable publishing.8 min|intermediate
- LD3 sourcesConnect the feeds, sites and documents LD3 draws from. Sources keep their original link and attribution so every draft can trace a claim back to where it came from.5 min|beginner
- Set up an RSS sourceConnect an RSS or Atom feed as an LD3 source, validate the feed, understand verification, and manage the source company-scoped — Beta.6 min|beginner
- LD3 topicsHow LD3 turns monitored sources into topic candidates and content angles, and how the topic pipeline is tracked from idea to publishable angle.5 min|intermediate
- Manual topic creationHow to create a topic by hand in Ottili LD3 — independent of monitored sources — and how it enters the LD3 pipeline (verification, expansion, facts, package, review, publishing) — Beta.6 min|beginner
- LD3 topic expansionHow the topic expansion engine in Ottili LD3 turns a verified main topic, through a fact map, into citable content angles and a topical content cluster plan — Beta.7 min|intermediate
- LD3 topic verificationBefore a topic becomes a content angle, LD3 checks it for strategy alignment, duplicates, source trust and internal conflict. Weak, critical or duplicate topics are flagged, not silently used.6 min|intermediate
- LD3 source verificationBefore anything is used, LD3 checks each source for credibility, freshness and internal conflict. Low-trust or conflicting sources are flagged, not silently used.5 min|intermediate
- LD3 — Content type selectionHow to choose the right content type in Ottili LD3 — the 7 registered types, their required fields, approval and verification rules, and recommended channels.7 min|intermediate
- LD3 fact extractionVerified material is reduced to structured, citable claims — entities, dates, figures and quotes — so generated copy references real facts instead of paraphrasing from memory.5 min|intermediate
- LD3 content packagesIn Ottili LD3, approved pieces are assembled into reusable content packages — article, social cutdowns, newsletter blurbs and shop copy share one metadata set, one approval trail and one audit trail. Status Beta.7 min|intermediate
- LD3 reviewsReviewers see each draft next to its source facts and can comment, reject or request changes. Review states are recorded so nothing leaves without a tracked review.6 min|intermediate
- LD3 publishing levelsPublishing levels control how much automation LD3 may use for external publishing — from draft-and-approve-first to limited auto-publish — always with an audit trail.6 min|advanced
- LD3 publishing channelsConnected destinations where LD3 publishes — WordPress, social accounts, newsletter and news. Channels are a prerequisite; each content type maps to the channels it supports.6 min|intermediate
- LD3 analyticsReach, engagement and conversion are measured per package and per channel, then aggregated back to the content package and its sources to inform the next cycle.5 min|intermediate
- LD3 preferencesPreference profiles shape how LD3 writes — tone, style and guardrails. Create profiles, set one active, and archive the rest without losing history.5 min|intermediate
- WordPress publishingWordPress is LD3's primary long-form channel. Connect a site as a channel and LD3 routes approved content packages to posts and pages with attribution intact — draft- and approval-first. Base publishing is Beta; the extended integration rolls out in stages (Private Beta / Early Access).9 min|intermediate
- LD3 approval gatesExternal publishing holds until a named approver confirms. The decision — who, when, which channel — is recorded on the package, matching the Ottili ONE approval system.5 min|intermediate
- LD3 troubleshootingCommon LD3 issues and honest next steps — sources not ingested, verification conflicts, reviews stuck, publish jobs blocked, channels disconnected, and delayed analytics.7 min|beginner
Ottili AI API10
- Ottili AI APIThe public, OpenAI-compatible API for programmatic access to Ottili AI — authentication, tenant context, models, credits, rate limits, streaming, tool calls, structured outputs, errors, usage and caching.11 min|intermediate
- Ottili AI API — Models & availabilityHow model routing and model availability work on the public, OpenAI-compatible Ottili AI API, and how to list models available to your company and plan.7 min|intermediate
- Ottili AI API — QuickstartA copy-paste quickstart for the public, OpenAI-compatible Ottili AI API — authenticate, list models, send your first chat completion, stream tokens, and handle errors.9 min|beginner
- Ottili AI API — Credits & usage fieldsHow AI usage is metered with credits in the public Ottili AI API, and which usage fields are returned per request.7 min|intermediate
- Ottili AI API — Rate limits & quotasHow rate limiting and quotas work in the public Ottili AI API, the response headers returned, free vs paid usage, and how to back off safely.7 min|beginner
- Ottili AI API — StreamingHow to stream Ottili AI completions with server-sent events on the public, OpenAI-compatible surface.6 min|intermediate
- Ottili AI API — Tool callsHow the Ottili AI API returns tool calls and how platform actions stay approval-first and safe.8 min|advanced
- Ottili AI API — Structured outputsHow to request JSON-schema-constrained structured outputs from the public Ottili AI API.6 min|advanced
- Ottili AI API — ErrorsHTTP status codes and machine-readable error codes returned by the public, OpenAI-compatible Ottili AI API.7 min|beginner
- Ottili AI API — CachingWhat is safe to cache when calling the public Ottili AI API, and the headers involved.5 min|beginner
Ottili ONE API1
Ottili Cloud22
- Ottili CloudThe Ottili cloud-services product — managed compute, storage, networking, security, billing and APIs on one Ottili-owned OpenStack foundation (Early Access).7 min|beginner
- Cloud accountsHow your Ottili account is the single identity and access boundary for Ottili Cloud resources.4 min|beginner
- Cloud projectsHow Ottili Cloud groups resources into projects for isolation, billing and access.4 min|beginner
- Cloud regionsHow Ottili Cloud regions group physical locations for latency, residency and isolation.4 min|beginner
- Cloud computeVirtual machines and instances on the Ottili-owned control plane, reachable today through Early Access.5 min|beginner
- Cloud storageBlock volumes and object storage for persistent data, backups and artifacts in Ottili Cloud.4 min|beginner
- Storage conceptsThe conceptual foundation of storage in Ottili Cloud — block volumes, object storage, durability, tenant isolation, encryption and how storage attaches to compute.6 min|beginner
- Cloud networkingVirtual networks, load balancing, DNS and firewalls to connect and protect Ottili Cloud workloads.4 min|beginner
- Cloud security modelHow tenant isolation, Ottili identity, encryption and audit protect Ottili Cloud resources — with live, early-access and planned controls clearly separated.7 min|intermediate
- Networks and routesHow Ottili Cloud connects virtual networks and routing — routes, ingress via load balancer and DNS, egress, firewall boundaries and peering. Today in Early Access; networking and routing are not yet self-service orderable.5 min|beginner
- Cloud billingHow Ottili Cloud billing, credits and usage work during Early Access.4 min|beginner
- Domains and TLSHow custom domains, DNS and TLS are planned in Ottili Cloud (Early Access) — and what status applies today.5 min|beginner
- Cloud APIsThe public Ottili Cloud control-plane API for provisioning and automation.5 min|intermediate
- Usage and billingHow Ottili Cloud measures usage and bills for it: resource meters, company-scoped charging, credits, budgets and quotas — with an honest Early Access status.7 min|beginner
- Cloud quotasResource quotas that bound compute, storage and API usage per company and project.4 min|intermediate
- Cloud supportHow to get help with Ottili Cloud during Early Access.3 min|beginner
- Instances and lifecycleHow Ottili Cloud instances are provisioned, operated, monitored, backed up and retired — with status taken from the canonical product-truth registry.8 min|beginner
- Cloud statusWhere to find the current operational status of Ottili Cloud.3 min|beginner
- Availability and regionsHow availability, regions, redundancy and status reporting fit together in Ottili Cloud (Early Access) — honestly separated into live, early-access, beta, in-development and planned status.5 min|beginner
- Budget capsHow to set a spending cap for Ottili Cloud per company and project — backed by the company-scoped billing and quota engine.5 min|beginner
- Coder deployment integrationHow Ottili Coder hands validated run results to managed Ottili Cloud infrastructure: repository-first today, the direct cloud deployment handoff is planned (not yet wired).9 min|intermediate
- Monitoring and logsHow to monitor Ottili Cloud: health metrics, alerts, logs and status — honest about Early Access with clear availability notes.6 min|beginner
Modules4
- Ottili FlowsThe AI-first workflow automation engine in Ottili ONE — build reliable processes from triggers, conditions, actions, waits, and approval gates.8 min|intermediate
- Ottili ShopOttili Shop is the platform-native e-commerce store in Ottili ONE — products, collections, checkout, and payments connected to Business Hub.7 min|intermediate
- Marketplace ConnectUnify Shopify, eBay, and Kleinanzeigen into one inbox of orders, listings, and customers inside Ottili ONE.7 min|intermediate
- Ottili FilesOttili Files is the core storage foundation in Ottili ONE — company-scoped files used by users, AI, Business Hub, Flows, and LD3.6 min|beginner
Developers5
- Public API OverviewWhat the Ottili ONE public API is, where it is reachable, how the deny-by-default model, authentication, rate limits and the documented OpenAPI contract work — with clearly separated live, beta and planned states.7 min|beginner
- API changelogHow API changes to the Ottili ONE Unified API are communicated — the public v1 contract, the deny-by-default boundary, deprecation registry, OpenAPI extensions, the public deprecations endpoint, and the live/beta/private-beta/planned status labels — with links to track changes early.7 min|intermediate
- SDKs and Client LibrariesAn accurate overview of the maintained and planned Ottili SDKs and client libraries, with language, package, installation, version, source, status, and examples.6 min|beginner
- TypeScript SDKThe Ottili Module SDK (TypeScript) for building platform-compliant modules — source install, CLI, types, and service contract. Includes the status of the planned TypeScript Developer SDK for the public API.7 min|beginner
- Public API ContractThe sanitized public OpenAPI contract for Ottili ONE — what is published, what is excluded, how authentication, errors and rate limits are documented, and how the contract is kept in sync with the source.5 min|beginner
Security1
Troubleshooting7
- TroubleshootingFix the most common Ottili ONE account, login, connectivity, and sync issues, and know when to contact support.6 min|beginner
- Account creation failuresTroubleshoot account creation in Ottili ONE: rejected signup, invalid or already-registered email, expired verification link, brute-force lockout and fraud-flagged registrations — with verified routes and statuses.7 min|beginner
- Email verification failuresTroubleshoot email verification in Ottili ONE: verification email not received, expired link, rejected or locked 6-digit code (OTP), rate-limit lockout and technical errors — with verified routes and statuses.7 min|beginner
- Missing product accessWhat to do when an Ottili product or module is not visible or reachable in your account, and how to restore access step by step.8 min|beginner
- Credit and limit errorsTroubleshoot credit and limit errors in Ottili ONE: insufficient-credit rejections, budget and model limits, HTTP 429 rate-limit errors on the Unified API, and wallet/quota mismatches — with verified routes, statuses and surfaces.8 min|beginner
- Login and session failuresTroubleshoot login and session failures in Ottili ONE: invalid credentials, account locked by brute-force protection, unverified email, expired session, frequent sign-outs, OAuth/SSO errors, MFA/passkey problems and wrong company context — with verified routes and status.8 min|beginner
- OAuth and SSO failuresFix OAuth and SSO failures in Ottili ONE: cancelled sign-in, state mismatch, unavailable provider, wrong provider, non-matching email, Ottili SSO setup and fallback to email and password — with verified routes and status labels.7 min|beginner
Billing5
- Billing overviewHow Ottili ONE billing works — company-based plans, the Free Forever plan, AI credits and where to find current pricing.6 min|beginner
- AI credits & usageHow company wallets, AI credits, usage metering, hard caps, recharge and run budgets work across Ottili ONE.9 min|intermediate
- Usage & hard limitsHow Ottili ONE meters usage, monitors consumption, alerts you, and enforces hard caps so you never get a surprise bill.5 min|beginner
- Invoices & paymentsHow invoices are generated and delivered, which payment methods are supported, and what happens with failed payments.5 min|beginner
- Upgrades, downgrades & cancellationHow to change your Ottili ONE plan or billing interval, what happens on cancellation, and where to get billing support.6 min|beginner
Setup & installation2
- Ottili ONE System RequirementsWhat you need to use Ottili ONE: a supported browser or desktop app, an internet connection, and a company account through Ottili Auth.5 min|beginner
- Ottili ONE Install & Setup GuideSet up Ottili ONE step by step: create your company, sign in once with Ottili Auth, install a desktop app if you want one, and open your modules from one dashboard.8 min|beginner
security4
- Two-Factor Authentication (2FA)Learn how to set up and use two-factor authentication to secure your Ottili ONE account.5 min|beginner
- PasskeysLearn how to set up and use passkeys for secure, passwordless authentication in Ottili ONE.6 min|beginner
- Active SessionsLearn how to view and manage your active login sessions across all devices in Ottili ONE.4 min|beginner
- Recovery CodesLearn how to generate and use recovery codes for account access when you lose your 2FA device or passkey.5 min|beginner
Ottili AI7
- Chat and agent modesOttili AI can be used in two ways: chat mode for conversations and agent mode for goal-driven, multi-step work. Status, modes, routing via Ottili Auto, missions, DWE specialists, tools and approvals.7 min|beginner
- Ottili AI OverviewOttili AI is the AI control surface and assistant layer of Ottili ONE: its own models (Vale, Cairn), adaptive routing, missions, the Dynamic Workforce Engine, tool use, approvals, credits, cost control and audit – company-scoped and audited.8 min|beginner
- Dynamic Workforce EngineThe Dynamic Workforce Engine (DWE) is the agent engine behind Ottili AI: it breaks missions into work units and assigns role-based DWE specialists. Status, specialists, tools, approvals, credits and audit.7 min|beginner
- The Ottili Cairn modelOttili Cairn is the premium price-performance model of Ottili AI: stronger reasoning and agentic capability for demanding software and analysis work. Status, use cases, routing through Ottili Auto, comparison with Vale and Spire, and billing via AI credits.7 min|beginner
- Ottili Spire model statusOttili Spire 1.2 is the reserved flagship model of the Ottili AI Platform: reserved, not yet available, with no public backing model. Status, placement in the model lineup, why it is not served, and how it differs from Vale and Cairn.6 min|beginner
- Audit and evaluationHow Ottili AI records every AI action per company through Ottili Core Audit – and how you evaluate AI activity using the audit trail, approvals and cost, all traceable and company-scoped.7 min|intermediate
- Temporary specialistsTemporary specialists are the dynamic, role-based agents of the Dynamic Workforce Engine (DWE): created per mission, scoped to one role and one goal, company-scoped and approval-first. Status, role, tools, lifecycle and embedding in Ottili ONE.7 min|beginner
Ottili HQ7
- Companies and contactsHow Ottili HQ organizes your business relationships: companies (customer accounts) and contacts (people), company-scoped and the foundation of the lead-to-cash flow.8 min|beginner
- Leads and qualificationHow Ottili HQ captures and qualifies leads: the first business contact in the lead-to-cash flow, from lead through prospect to deal — company-scoped and supported by Ottili AI and Flows.7 min|beginner
- Customer 360 timelineHow the Customer 360 timeline in Ottili HQ shows every connected customer record — contacts, deals, orders, invoices, open items, payments and tasks — in one chronological view, company-scoped and approval-controlled.7 min|beginner
- Tasks and follow-upsHow Ottili HQ handles tasks and follow-ups around the lead-to-cash flow: a prioritized task list, reminders, linked records, AI assistance and files from Ottili Files — company-scoped and approval-controlled.7 min|beginner
- Convert quotes to ordersConvert quotes to orders in Ottili HQ: acceptance, the quote status model, conversion through the UI and the Unified API, frozen accepted scope, idempotency and the lead-to-cash hand-off - all company-scoped.7 min|beginner
- Open items and overdue invoicesOpen items and overdue invoices in Ottili HQ: the aging list, dunning rules, follow-up actions (reminder, dispute, payment promise), company boundary and plan entitlement — all company-scoped and live.8 min|beginner
- Payments and payment linksPayments and payment links in Ottili HQ: how the lead-to-cash flow closes with payments, how Stripe-hosted payment links are generated, what the prerequisites are (Stripe configuration and plan), and how reconciliation happens via webhooks — all company-scoped.9 min|beginner
Administration and Security13
- Security overviewHow Ottili ONE protects your company: company-scoped tenant isolation, authentication via Ottili Auth, permissions, encryption, secrets management, audit, and responsible vulnerability disclosure.8 min|beginner
- Tenant isolationHow Ottili ONE keeps your company separate from others: company-scoped records, fail-closed enforcement, database row-level security, a single tenant boundary, and end-to-end enforcement across platform, realtime, permissions and search.9 min|intermediate
- Secrets managementHow Ottili ONE protects configuration and integration secrets: environment-based injection, Pydantic validation at startup, JWT signing from the environment, no exposure over public endpoints, sensitive-field redaction, and exclusion from version control.7 min|intermediate
- Incident responseHow Ottili ONE handles security incidents and reported vulnerabilities: the disclosure channel (security@ottili.one), the severity model (Critical/High/Medium/Low), the response process, status-page communication, and coordinated disclosure.7 min|intermediate
- Vulnerability reportingHow to report a security vulnerability to Ottili responsibly: the disclosure channel (security@ottili.one), what to include, scope, rules of engagement, severity classification, safe harbor and coordinated disclosure.7 min|beginner
- Audit logsHow Ottili ONE records what happens in your company: company-scoped, traceable audit logs across modules and services, what an entry contains, and who is allowed to view them.7 min|beginner
- Company administrationHow administrators manage the company in Ottili ONE: master data, team, roles, ownership, security, approvals, company switching and tenant isolation.7 min|intermediate
- Data retentionHow Ottili ONE stores, backs up, exports and deletes your company data: company-scoped retention, encrypted backups, export and deletion (GDPR), audit logs and tenant isolation.8 min|beginner
- Privacy controlsThe privacy controls Ottili ONE gives your company: GDPR data-subject rights, company-scoped tenant isolation, encryption, account and data security, sub-processor transparency, the Data Processing Agreement (DPA) and clear status labels.9 min|beginner
- Role matrixThe complete overview of which of the five Ottili ONE company roles may perform which actions — from team management to approvals and AI permissions.7 min|intermediate
- Support escalationHow to escalate a support case in Ottili ONE: entry points, escalation tiers, security-incident escalation, approvals and status-page updates.6 min|intermediate
- Team administrationHow administrators manage the team of an Ottili ONE company: invite members, assign roles, control status, suspend, reactivate and remove them — plus security best practices.7 min|intermediate
- Backups and restoreHow backup and restore work in Ottili ONE: what is backed up, backup types, encryption at rest (AES-256-GCM, opt-in), restore with confirmation and a permission guard, checksum verification, retention and tenant isolation — with an honest status (Live, In Development, opt-in).10 min|intermediate
integration1
Ottili ONE7
- Shared billing and creditsHow Ottili ONE shares billing and credits at the platform level — one company, one subscription, one shared credit wallet that powers every module, engine and AI feature.8 min|beginner
- Product lifecycle and feature statusHow Ottili ONE defines the lifecycle of a product (product_status.yaml) and the maturity of individual features (feature_status.yaml) — from Concept through Planned, In Development, Private Beta and Beta to Live — and where you see these statuses everywhere.9 min|beginner
- Ottili ONE Architecture GlossaryA verified glossary of Ottili ONE architecture terms: Platform Core, Ottili Auth, Unified API, company_id tenant isolation, modules, engines, core surfaces, availability stages and the canonical *.ottili.one routes.9 min|intermediate
- Shared permissions and entitlementsHow Ottili ONE shares roles, permissions and entitlements across the company and consistently across every active module.8 min|intermediate
- Files across productsHow Ottili Files works as the shared storage foundation across Ottili AI, Business Hub, Flows, LD3, Ottili Cloud and Ottili Coder — company-scoped and permission-controlled.7 min|beginner
- Approvals across productsHow the Ottili ONE approval model keeps a human in control of irreversible and external actions across Ottili AI, Ottili HQ, LD3, Ottili Coder and Ottili Flows — consistent, permission-controlled and auditable.8 min|beginner
- Integrations across productsHow Ottili ONE connects products and tools — native product-to-product integration through the platform, shared data, one login, and external connectors for marketplaces, payments, communication, developers, AI and automation.9 min|beginner
Getting Started1
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Getting Started with Ottili ONE
Complete onboarding guide: set up your account, configure your company, navigate the dashboard, enable modules, adjust settings, use Business Hub, work with AI, and get support.
10 min|Getting started
Ottili ONE System Requirements
What you need to use Ottili ONE: a supported browser or desktop app, an internet connection, and a company account through Ottili Auth.
5 min|Setup & installation
Onboarding Checklist
Step-by-step checklist for setting up your Ottili ONE workspace: company profile, user profile, plan selection, modules, AI settings, connections, team invites, and workspace configuration.
8 min|Getting started
Two-Factor Authentication (2FA)
Learn how to set up and use two-factor authentication to secure your Ottili ONE account.
5 min|security
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Full documentation is growing.
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