Getting started

Verify your email

How to confirm your email address in Ottili ONE: verification email, the link's 24-hour expiry, resending it, troubleshooting, and what verification unlocks.

Überblick

Email verification confirms that you own the address you entered at sign-up. It is a live core feature* of Ottili ONE and is required for full platform access. This article explains when verification happens, how to use the link, how to request a new one, and what to do if the email does not arrive.

All verification happens on the Ottili ONE dashboard at [dashboard.ottili.one](https://dashboard.ottili.one). The public website (ottili.one) links you there for every auth step.

When verification happens

During sign-up

1. Go to [dashboard.ottili.one/signup](https://dashboard.ottili.one/signup)

2. Enter your email address and create a password (minimum 8 characters)

3. Check your inbox for a verification email from no-reply@ottili.one

4. Click the verification link to confirm your email address

5. Complete your profile with your name and role, then create or join a company

In your dashboard (already registered but unverified)

If your session reaches the dashboard before the email is confirmed, you may see a verification prompt. Use the Resend verification email* action on that screen to request a fresh link.

Using the verification link

The link in the email from no-reply@ottili.one confirms your address with one click
After clicking, your account is verified (is_verified is set to true) and access is unlocked
The verification link expires after 24 hours* (default). An expired link shows an error — in that case, simply request a new link

Resending the verification email

If you no longer have the link or it has expired:

Open the [login page](https://dashboard.ottili.one/login)
Choose Resend verification email* (or use the action on the in-dashboard prompt)
Check your inbox again for a new email from no-reply@ottili.one

Each newly requested email replaces the previous link; older links become invalid afterward.

If the email does not arrive

Check your spam or junk folder
Make sure the email address you entered is correct
Add no-reply@ottili.one to your contacts so future messages are delivered
Request a new verification link from the login page
If the problem persists, check whether your email provider is blocking ottili.one, and contact support at support@ottili.one if needed

What verification unlocks

Email verification is required for full platform access. Until your address is confirmed, the platform may restrict certain actions and areas. Once is_verified is true, those restrictions are lifted.

Changing your email address

If you change your email address later, the new address must be verified again — your account is automatically reset to "unverified" until the new link is clicked. Simply repeat the steps above to confirm the correct address.

Frequently asked questions

Do I have to verify my email to sign in?* You can sign in, but you will hit access restrictions without verification. Confirmation is required for full access.

How long is the link valid?* By default, 24 hours. After that, just request a new link.

Can I request multiple verification emails?* Yes. Each new email invalidates previous links.

What if I entered the wrong address?* Do not verify that address; correct it during sign-up or account recovery and verify the correct one.