The approval queue is how Ottili ONE keeps automation trustworthy. AI and Flows can prepare work freely, but anything that affects the outside world waits for you.
What needs approval
Reversible, internal steps run automatically. Irreversible or external actions — messaging a customer, making a purchase, publishing — land in the approval queue first.
What you see
Each pending item shows exactly what will happen and the context behind it. You approve, edit or reject in one place. Nothing customer-facing goes out by accident.
Audit trail
Every action and approval is recorded — who or what proposed it, who approved it, and when. As you build confidence, you decide which low-risk steps can run without review.
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