Platform Concepts
How Ottili ONE fits together: company context, modules, workflows, approvals and roles.
Workspace and modules
How the core workspace and optional modules fit together and share context.
The approval queue
How approval-first AI keeps a human in control of every irreversible action.
Roles and permissions
Control who can see and do what — and what the AI is allowed to touch.
Audit and accountability
How Ottili ONE records what happens — append-only audit logs, cross-service coverage, and who can see them.
Platform layer and product layer
How the stable platform layer (identity, Unified API, shared company context, Core capabilities and engines) underpins the product layer (Ottili HQ, Ottili AI, Flows, LD3, Coder, Cloud and the Module Store).
Business Hub Overview
Complete guide to Business Hub: CRM/ERP basics, customers, leads, deals, orders, invoices, payments, inventory and tasks.
Business Hub Customer Guide
Complete guide to managing customers, contacts, notes, timeline, tasks and follow-ups in Business Hub.